Testimonials – old2

Working with First American makes a huge difference in my productivity as an advisor. When I meet with prospects, I’m prepared! I count on FAIU’s underwriting expertise, on-target solutions, and alignment with the right companies. 

When I have questions or need information, First American’s Internal Support Team is helpful and responsive. To keep me current, my Brokerage Manager answers my questions and makes sure I know about new products and creative sales concepts. 

Put it all together and First American is the resource I depend on to deliver for my clients and grow my business.

Mike Harrington, CLTC
Lifetime Insurance Planning
Burlington, MA 

Adviser Larrie Hurst of Fort Mill, SC, and formerly Hingham MA, wrote his first case with First American in 2005. “They hire fantastic people who know what it means to consistently deliver the highest level of service,” he says. “When they make a promise, they keep it.”

Since he had cases pending when the COVID-19 crisis struck, he wondered what might happen. “Even though most of the personnel were working from their homes, nothing changed,” Larrie reports. “You would never know that we were in the midst of a pandemic as the high level of service was the same.”

When asked to rate First American’s long-term performance on responsiveness, underwriting expertise, quality of work, and ease of doing business, he instantly replied, “They get a 10 out of 10 on all of them, but they really deserve at least an 11, 12, or 13!”

As for First American’s product line, Larrie Hurst states, “They are licensed with all of the competitive companies in the brokerage lines of insurance that they represent and offer to their brokerage agents.”

What would he say to an adviser who asked about First American? Larrie summarized it this way, “Honesty, competitiveness, and ease of doing business. Whether a case earns a $200.00 commission, or $20,000.00, they give the same high level of service.”

Larrie Hurst

Love working with this group of people. When a case gets tricky, or rated, they shop for the best deal for my clients among many well-known and highly-rated insurers. 

George Ellison

I have worked with First American since 1991 and -their office has delivered superior results with the highest integrity.

With First American I have a single, dedicated contact for all of the insurance companies that I want to work with.

As an example, I worked on a very large case requiring $65 million in coverage. It was a buy-sell agreement where they came up with a strategy that saved my client 10% on a single premium policy.

James D. Javaras, CLU®, ChFC®
President
The BHR Life Companies
Leominster, Mass.

When we have cases our company can’t do, we turn to First American—and they consistently come through for us. That’s critical to satisfying our agents and keeping their business with Woodmen Insurance Agency, Inc. 

We also turn to First American for our Impaired Risk cases. First American goes above and beyond to find solutions to satisfy our clients.  

First American’s customer service is one of the best, never leaving us waiting or wondering. Their team takes the time to understand what we need and respond to us quickly.

Deb Murphy